Council received a compiled report of the feedback received from the 2017 Citizen Satisfaction Survey identifying the key findings, emerging trends from the previous survey conducted in 2015, and recommendations to address the comments received from the 216 households which completed the survey.
Over 90% of citizens who responded to the survey indicated that they were satisfied with the quality of life in Sparwood and many of those who shared their opinions considered Sparwood to be a well managed and clean community.
The three major areas of municipal services which citizens thought were the most important for the District to emphasize were:
- community growth and economic development,
- affordable housing, and
- air quality.
The insight gained from this research will ultimately help guide the District’s ongoing strategic planning process.